Orders and deliveries


Orders and deliveries SM Group Ltd.

All our customers can make their orders every day from 08:00 to 17:00 and every Saturday from 08:00 to 14:00 by phone, fax or E-mail. Each order is processed and delivered within 24 hours for the city and Sofia region and up to 48 hours for Bulgaria.

Our sales representatives visit outlets taking the spot and negotiate contracts and advise clients and provide for future promotions. The company works with a system EDI (Electronic Data Interchange) which carries out automatic electronic data interchange.


All submitted applications are processed by operators documentary then be shaped by the Logistics department and sent in our store base. Our warehouse facilities operate around the clock on 3 shifts, 24 hours / 365 days a year. All our clients receive free transport to the premises.


With all this we guarantee their accuracy to all our customers.